privacy policy

Effective Date: January 1, 2025

The Bill Busters (“The Bill Busters,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including but not limited to:

• Name

• Postal address

• Email address

• Telephone number

• Information about your interests in and use of our products, programs, and services

• Any other details you choose to provide through forms or communications

Payment Information

If you purchase or subscribe to paid services, we collect payment details such as your credit card number, expiration date, and billing address to process payments securely.

Technical and Usage Information

We automatically collect certain technical data when you visit our website, including:

• IP address

• Browser type

• Internet Service Provider (ISP)

• Referring and exit pages

• Device type and operating system

• Date and time of your visit

• Click patterns and site activity

This data helps us analyze trends, improve our website performance, and better understand how users interact with our services.

2. Cookies and Tracking Technologies

The Bill Busters uses cookies and similar tracking tools to enhance your browsing experience, remember your preferences, and display relevant content. Cookies do not contain personally identifiable information. You may disable cookies through your browser settings, but doing so may limit some website functionality.

3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Providing, maintaining, and improving our products and services

• Processing payments and managing your account

• Responding to your inquiries and service requests

• Sending marketing communications and special offers (with your consent)

• Conducting analytics and internal research

• Tracking compliance with our Terms and Service

• Meeting legal and regulatory requirements

By submitting your information, you consent to receive updates and promotional communications from The Bill Busters. You can opt out of marketing emails at any time by following the unsubscribe link or contacting us directly.

4. How We Protect Your Payment Information

The Bill Busters takes your payment security seriously and follows the Payment Card Industry Data Security Standard (PCI DSS).

Our practices include:

• Encryption: Sensitive payment data is encrypted during transmission and storage.

• Secure Processing: We use PCI-compliant processors to handle all transactions.

• Limited Storage: We do not store CVV or PIN data after authorization.

• Access Control: Only authorized personnel can access payment data.

• Regular Security Reviews: We routinely review and update our security procedures.

We never sell or share your payment information, except as necessary to process payments or comply with the law.

5. Sharing of Information

The Bill Busters may share information as follows:

• With Service Providers and Partners: To fulfill your requests or deliver services (e.g., with utility providers, credit bureaus, or marketing partners).

• With Third-Party Marketers: Only with your consent.

• Legal Compliance: When required by law, court order, subpoena, or government regulation.

• Business Transfers: In case of a merger, acquisition, or sale, your information may be transferred accordingly.

• Protection of Rights: To enforce our terms, protect our business, or investigate fraud and security issues.

We do not sell personal or payment information to third parties. We may share aggregated, non-identifiable data for research or marketing insights.

6. Your Choices and Rights

• Opt-Out: You may opt out of receiving promotional emails anytime.

•Access and Updates: You can request access to or correction of your personal data by contacting us.

• California Residents: Under the “Shine the Light” law, California residents can request details about information shared with third parties for direct marketing. To make a request, email us at [email protected]

7. Security

We use industry-standard security measures to protect your personal data. However, please note that no internet transmission or storage system is 100% secure.

8. Children’s Privacy

The Bill Busters does not knowingly collect or solicit personal information from children under 18. If we learn that such data has been collected, it will be promptly deleted.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with the new effective date. Continued use of our website or services after updates means you accept the revised terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Bill Busters

51194 Romeo Plank, Suite 150

Macomb, MI 48042

📧 [email protected]

📞 248-997-2156

FAQs - WE HAVE ANSWERS TO YOUR QUESTIONS

What exactly does The Bill Busters do?

We help homeowners and businesses lower their monthly bills on essentials like electricity, natural gas, internet, insurance, and more. Our experts compare providers and negotiate the best available rates, so you save money without sacrificing quality or service.

How much does your service cost?

There’s no upfront fee! Our consultations are completely free. We only recommend changes or programs that genuinely lower your bills, and you decide which options to move forward with.

Will I need to change my current providers?

Not always. In many cases, we can help you reduce your rates with your current provider. If switching saves you more, we’ll guide you through an easy, hassle-free process to make the change.

How soon can I start seeing savings?

Most clients start seeing savings on their next billing cycle after switching plans or providers. Our team keeps you informed every step of the way to ensure a smooth transition and visible results quickly.

Real savings, real results — and you don’t have to sacrifice a thing.